VXi Blog

A little look back at Cisco Live!

Posted on Fri, Jul 22, 2016 @ 04:24 PM

So what happened at Cisco Live this year? Well, at booth #1844 (that was VXi’s booth), there was A LOT going on.  Of course, we had our line of UC-ready headsets on hand—from the one-of-a-kind UC ProSet LUX (with the built-in UC presence indicator) to the Envoy™ Office, the full-featured UC headset with the incredibly small price tag. 

Our products, wired and wireless, really captured the imagination of Cisco Live attendees. So a lot of people were interested in our giveaway this year. But only one of them got the Point™.

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But the biggest event from our point of view was our preview of VXi’s two new wireless solutions. The first is a Bluetooth® office wireless headset system with a single headset that keeps you connected and hands-free wherever you work. When you’re out of the office, in the car, etc., it pairs with your cell phone and works like a typical Bluetooth headset (but it sounds better, because it’s VXi). In the office, it pairs with your desk phone through a simple base station/charging station. In a nutshell, one headset does the work of two and gives you uninterrupted connectivity and productivity, all-day long.

The second is a DECT-based line that will give office users the most affordable choice of professional wireless solutions in the industry. With up to 350' of wireless freedom, it lets you take both desk phone and PC calls with one headset.

We have to say, people in the know are consistently impressed by the quality and innovation VXi brings to the table—many of whom were understandably interested in our “Invitation-Only Trial Program”. A few of those folks were lucky enough to be asked to participate. Would you like to learn more about the “Invitation-Only Trial Program”? Click here to see if you qualify.

Tags: UC, UC ProSet LUX, VXi, Cisco Live, Point, Office Wireless, Tradeshow, Wireless

The Evolution of Business Communications.

Posted on Mon, Jun 13, 2016 @ 08:00 AM

Frost & Sullivan, a well-respected global growth consulting firm, recently published a white paper titled The Evolution of Business Communications: Are You Ready to Drive Collaboration and Productivity? The paper begins with the dramatic increase in remote workers in the United States. (Their research indicates that 55% of employees work remotely, at least some of the time.) They’ve found that this change in the workplace is, as you might expect, fueling the demand for advanced unified communications and collaborations (UCC) tools. With that in mind, the paper goes on to discuss related changes in the workplace, along with the business challenges brought about by these changes. VXi_Evolution_Business_Graphic_01.png

That’s enough information for your average white paper, right there. But Frost & Sullivan go on to some very practical conclusions and suggestions. They outline the ways that professional headsets can make a difference, and their impact on productivity in a UCC-driven world. The paper concludes with recommendations on what to look for in a business headset.

The Evolution of Business Communications: Are You Ready to Drive Collaboration and Productivity? should be required reading for anyone in business today. VXi is making this valuable piece available free of charge—all you have to do is click on this link.

Tags: UC, Unified Communications, VXi, Wireless Headset, Frost & Sullivan, Study, Wireless headsets, White Paper, Business Communications

The Importance of Headsets for Unified Communications

Posted on Thu, May 05, 2016 @ 02:18 PM

UC-ProSet-LUX-Lifestyle-large.jpg

Unified Communications
is a fact of life in business today. Everyone’s dealing with multiple devices and media as a matter of course. So being able to unify all those disparate pieces into a coherent whole has become a basic necessity. Unified Communications turns fragmented fits and starts into pure productivity. And for the most part, people get it. 203305-UC-ProSet-LUX-5031-Stereo-OTH-3-Qtr-Right-medium.jpg

Amazingly, many people still don’t really understand just how important headsets are if you want to make the most of UC and tap users’ true productivity potential. It’s pretty obvious, though. If you’re holding a handset, you’re only operating at half capacity, at best. And if you’re trying to switch between functions or devices, forget about it.

But a headset frees your hands, and instantly kicks your productivity up a notch. In the Unified Communications context, a headset lets you flow from one UC function to another. Free to collaborate, you can easily move from IM to shared desktops, for example, all while on a conference call. You can see how this elevates customer service to a whole new level.

Then we get to sound quality. From a customer perspective, better sound means better service—and greater satisfaction. VXi headsets, like the Envoy™ UC, have advanced noise canceling, so people hear you, not the noise around you. And many models (including the one-of-a-kind UC ProSet LUX™) have wideband audio, so voices sound clearer and more natural than with traditional handsets and headsets. Together, they mean better communication, fewer misunderstandings and shorter, more productive calls.

For UC, VXi headsets deliver additional advantages. Speech recognition works better, for example, boosting the accuracy of your unified messaging, while reducing the need for time-consuming manual corrections. So it improves communication and collaboration, while saving you time and effort.

VXi headsets are the ideal choice for your UC deployment. Thanks to our partnerships with UC giants like Cisco and Avaya, our products work seamlessly with most popular UC platforms. So whether you’re using Cisco Jabber, Skype for Business or Avaya one-X Communicator, think VXi.

Tags: UC, Unified Communications, UC ProSet LUX, Avaya, Envoy UC, Skype for Business

Post-CES 2016 Wrap-Up

Posted on Mon, Jan 18, 2016 @ 03:35 PM

What a show! CES 2016 was HOT, and VXi was in the thick of it. Booth_05-654992-edited.jpgThis year, we showcased the entire VXi line, so there was something for everyone—from CC&O (like the new VXi Envoy™ Office) to retail (VXi’s BlueParrott® Wired Buds, for one). And everyone must have gotten the memo, because our booth was abuzz with activity, pretty much every minute of every day. 

It’s hard to say which products got the most attention. The brand new VXi BlueParrott Point™, the small Bluetooth® headset with the big BlueParrott sound, certainly had its share of fans. So did last year’s big star, the extendable-boom Reveal™. The customizable B350-XT was another favorite. On the CC&O side, the VXi UC ProSet LUX, with the built-in presence indicator, continues to make its presence known. So there was plenty for visitors to get excited about.

Plenty of press came by, too. NewsWatch TV interviewed David Jaques, our Director of Product Marketing. Dave talked with them about the latest from VXi, and what’s in the pipeline for 2016. VXi will be part of their special CES airing on ION TV on Monday, January 25th.

Seeing our whole line laid out, you really got a sense of the evolution of VXi’s products—and how we’ve never wavered in our commitment to be the Sound Choice™. It was a great beginning to what promises to be a great year. Thank you, thank you, thank you to everyone who came by!

Tags: UC, BlueParrott, Point, Wired Buds, CE, CES, CES 2016, Las Vegas

VXi Envoy Office. Pro features without the price tag.

Posted on Mon, Sep 21, 2015 @ 10:00 AM

VXi Envoy Office

Here’s some great news for headset users on a budget. As we’re sure know, if you really want to unlock the benefits of your Unified Communications solution, you need a full-featured headset. And now you can get the professional features you want, at a price you can afford—with the new VXi Envoy Office headset.VXi Envoy Office

What features? Class-leading noise-canceling microphone technology, so your every word gets heard. HD Voice for crystal-clear communication. A plug-and-play USB connection. Lightweight comfort, so it’s easy to wear for hours. Real-world durability for every-day use. Plus convenient inline controls for volume, answer/end and mute that meet Skype™ for Business standards.

Available in mono or stereo, the VXi Envoy Office enables you to get the most out of your UC solution, and delivers better results from voice recognition applications. You can even use it to listen to music when circumstances permit!

And you get all that, for a surprisingly low price. To see just how low, and to purchase your own VXi Envoy Office, just click here.

Tags: UC, USB headset, United Communications, VXi Corp, Envoy Office, Cost Effective Headset, Office Headset, Office Product

The softer side of VXi.

Posted on Fri, May 08, 2015 @ 04:25 PM

If all you think of is hardware when you think of VXi, you’re only seeing half of the picture. 

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We have a lineup of software solutions that are designed to help you get the most out of your phone and VXi headset. VXi Updater is a free application that makes it easy for you to update your headset firmware via USB. With VXi Updater on your Windows PC, you’re assured your VXi headset is always up-to-date with the latest features and functions. (You can have Updater check for the latest firmware automatically or you can choose to check it manually.)

According to David Jaques, our Director of Product Marketing, "Updater allows for us to continue to offer new features and extended compatibility into the foreseeable future." That’s good news for you! Updater is free to download, available here. Now and in the future.

Another helpful application VXi makes available is our VXi Connect software.VXi_Connect_Icon VXi Connect is an important piece of software, because it brings full integration of VXi’s UC products with today’s popular soft clients and UC platforms. VXi Connect supports our UC ProSet LUX and Envoy UC headsets, as well as our X200 USB Adapter. Available for a variety of Unified Communication and softphone applications from vaya, Cisco and Microsoft, VXi Connect enables the inline headset controls on our USB products and activates the built-in presence indicator on the US ProSet LUX. VXi Connect is compatible with Microsoft® Windows® Vista or later, and is available for free download here.

If you want to maximize the performance of your VXi hardware and UC platforms, all you need is VXi software. Download yours today.

Tags: UC, United Communications, VXi Corp, software, vxi updater, vxi connect

Five Things You Didn’t Know About the VXi UC ProSet LUX™.

Posted on Wed, Jul 30, 2014 @ 12:00 PM

UC ProSet LUX Lifestyle large

The VXi UC ProSet LUX defines state-of-the-art for today’s headsets, with plug-and-play USB convenience, plus an array of features and capabilities that nothing else on the market can touch. Here are just five impressive—and truly beneficial—UC ProSet LUX product attributes you may not be aware of:

1. Industry-leading noise cancelation. According to independent third-party testing, the UC ProSet LUX eliminates NINETY-FIVE PERCENT of background noise! No other competitive headset comes close. What does that level of noise-cancelling effectiveness mean to you? It means you’ll enjoy much more productive conversations (fewer misunderstandings and better communication), as well significantly better performance from any UC application.UC ProSet LUX

2. True Hi-Fi Stereo. With the UC ProSet LUX 5031U+, the binaural (two-speaker) version of the UC ProSet LUX, you get true stereo sound—not just the same monaural signal through both speakers. What does that mean to you? Simply that, when you use your UC ProSet LUX to listen to media (like music, for example), you hear it the way it was intended—spread across the stereo spectrum. So you don’t need a separate set of headphones or earbuds for that purpose. to rock out at your desk while you’re plugging away on spreadsheets!

3. Visual Presence™. The UC ProSet LUX is still the only headset with a built-in LED presence indicator designed around established UC standards. When used with compatible UC systems, the boom-mounted LED glows green when you’re available and red when you’re on a call on in a meeting—putting an end to unwanted interruptions.
LUX Presence

4. Lync compatibility. The UC ProSet LUX was designed for, and is truly plug-n-play (read, no additional software required) optimized with Microsoft® Lync™, enabling you to get the most out of your Lync system. And as the only headset on the market with Visual Presence™ VXI’s proprietary built-in LED presence indicator, the UC ProSet LUX is the only headset that visually announces your status to the world.

5. Full Avaya One-X Integration. Leveraging VXi’s Connect Avaya software, the UC ProSet LUX brings full hardware integration and Visual Presence™ to the Avaya one-X® Communicator. Plus, the UC ProSet LUX is a DevConnect-Tested Solution. For more information about the UC ProSet LUX and Avaya solutions, click here

 

Interested in a consultation or test driving one for your office? See if you qualify here!

Tags: corded headset, UC ProSet, UC, Unified Communications, LED presence indicator, compatibility, UC ProSet LUX, Avaya, Featured, United Communications, Noisy Jobs, noise suppression, productivity, Lync, Microsoft Lync, presence indication, VXi, Headsets, Noise-cancelling technology, Contact Center & Office, contact center, wired headset, contact center headset, noise-canceling, noise cancelling, Office Headsets

Success at CES! VXi Launches New Wired and Bluetooth Headsets

Posted on Fri, Jan 11, 2013 @ 04:07 PM

VXi UC ProSet LUXVXi VoxStarBlueParrott Xpressway II

VXi's latest headsets (left to right): The VXi VoxStar, Xpresswayy II, and the UC ProSet LUX™.

What a time we’ve had at CES. We introduced three great new products (the UC ProSet LUX™, the VoxStar and the Xpressway II). Had lots of great meetings with people from all over, all interested in the many benefits of VXi innovations. So we made valuable connections, and started some new partnerships—all in all, it’s been an amazing kick-off for 2013.

But the show does go on, and we’re still here until 4:00 p.m. So if you haven’t already, we encourage you to visit us at booth #35216 in South Hall 4. People have really loved our stuff—especially the new products. We think you will, too. 

Thank you to everyone who made our time at CES 2013 such a success. It’s going to be a great year! 

Tags: corded headset, UC, CES Las Vegas, VXi, Wireless Headset, Contact Center & Office, contact center, wired headset, contact center headset, Bluetooth, New Products, Office Headsets

Let there be LUX! VXi Debuts USB Headset with LED Presence Indication

Posted on Tue, Jan 08, 2013 @ 11:24 AM

VXi UC ProSet LUX 31

VXi Corporation is showcasing its best-in-class headset solutions--including the new UC ProSet LUX™ USB headset (above)--at CES 2013 in Las Vegas.

Today, we’re highlighting our first new product to be unveiled at CES—the UC ProSet LUX™! Like its predecessor the UC ProSet, there’s simply nothing else like it on the market. And not just because of its unprecedented combination of top-shelf sound quality, durability and comfort. The UC ProSet LUX takes the next step in maximizing the efficiencies of your UC system, by adding a plug-and-play USB interface and true hi-fi stereo sound with DSP (digital signal processing). It’s also the first headset anywhere to incorporate an LED presence indicator on the microphone boom! Designed around Lync® standards, the UC ProSet LUX’s LED visually announces UC status. It’s already the talk of the show.

If you’re at the show, you’ll want to be sure to see it. So head on over to booth #35216 in South Hall 4 and we’ll tell you all about it. For the rest of you, you’ll be able to catch the UC ProSet LUX at a dealer near you.

Another VXi innovation debuts tomorrow! See you then.

Tags: UC, Unified Communications, CES Las Vegas, USB headset, LED presence indicator, wired headset, contact center headset, New Products

For UC, Think VXi Headsets

Posted on Mon, Oct 29, 2012 @ 03:32 PM

VXi UC ProSet

VXi headsets, such as the UC ProSet (above) with wideband audio, are engineered to help you get maximum benefits and
productivity from your UC deployment.

Unified Communications is all the rage. And why not? Everyone’s dealing with multiple devices and various forms of media on an everyday basis. If there’s a way to unify all those disparate pieces into a coherent whole, who wouldn’t want it? Unified Communications does just that, and in the process, turns fragmented fits and starts into pure productivity.

What you don’t often get in most discussions of UC is just how necessary headsets are if you want to tap UC’s true (and your) productivity potential. Face it, if you’re holding a handset, you’re only operating at half capacity, at best. And if you’re trying to switch between functions or devices, forget about it.

But a headset frees your hands, and multiplies your multitasking ability. That instantly kicks your productivity up a notch. In the Unified Communications context, a headset lets you flow from one UC function to another. Free to collaborate, you can easily move from IM to shared desktops, for example, all while on a conference call. You can see how this elevates customer service to a whole new level.

Then we get to sound quality. From a customer perspective, better sound means better service—and greater satisfaction. Our UC ProSet headset, for example, has wideband audio, so voices sound clearer and more natural than with traditional handsets and headsets. This means better communication, fewer misunderstandings and shorter calls for you. (For a more in-depth discussion of wideband audio, see our blog, “Why Wideband?”)

For UC, wideband audio brings additional advantages. Speech recognition works better with wideband audio, boosting the accuracy of your unified messaging system (integrated voice mail, email, text messaging and fax), while reducing the need for time-consuming manual corrections. So it improves communication and collaboration, while saving you time and effort.

VXi headsets are the ideal choice for your UC deployment, whether you need a corded headset, wireless headset, or over-the-head or convertible. Thanks to our partnerships with Cisco, Avaya and Polycom, as well as our membership in the Unified Communications Interoperability (UCI) Forum, we’re experts on engineering headsets that are optimized to maximize the benefits of UC.

Tags: corded headset, UC ProSet, Wideband, UC, Unified Communications, VXi, Wireless Headset, Contact Center & Office, wired headset, contact center headset