VXi Blog

Avaya ENGAGE 2016. We’ve got your workplace solutions.

Posted on Wed, May 25, 2016 @ 08:30 AM

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Booth 220 at Avaya ENGAGE 2016 is the place to see the latest in wireless headset solutions from VXi. Because VXi will be previewing not one, but TWO new product families designed to deliver both wireless freedom and seamless connectivity. We can’t reveal all the details before the big unveiling in Orlando, but we can tell you this much: One is a premium, Bluetooth®-based solution, built to enable the mobile professional to stay connected wherever they’re working. The other is designed to give users a choice of affordable office wireless alternatives built on the DECT 1.9 GHz platform. Both will deliver VXi-quality sound, as well as the kind of practical innovations you expect from VXi.

But that’s all we can say about that for now.

What else do you need to know before you go? Well, VXi will be giving away a special gift to the first 500 attendees who visit our booth. We’re also participating in Passport to Prizes, so make sure you get your Partneropoly Game board (it’ll be in your registration bag) stamped when you drop by. This year we’re giving away a new Apple Watch!

If you’re going to Avaya ENGAGE, but haven’t scheduled an appointment, we recommend you do so immediately, if not sooner. Available spots are dwindling, so book your appointment today.

Tags: Avaya, VXi, Tradeshows, Office Wireless, Tradeshow, Avaya Engage

The Importance of Headsets for Unified Communications

Posted on Thu, May 05, 2016 @ 02:18 PM

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Unified Communications
is a fact of life in business today. Everyone’s dealing with multiple devices and media as a matter of course. So being able to unify all those disparate pieces into a coherent whole has become a basic necessity. Unified Communications turns fragmented fits and starts into pure productivity. And for the most part, people get it. 203305-UC-ProSet-LUX-5031-Stereo-OTH-3-Qtr-Right-medium.jpg

Amazingly, many people still don’t really understand just how important headsets are if you want to make the most of UC and tap users’ true productivity potential. It’s pretty obvious, though. If you’re holding a handset, you’re only operating at half capacity, at best. And if you’re trying to switch between functions or devices, forget about it.

But a headset frees your hands, and instantly kicks your productivity up a notch. In the Unified Communications context, a headset lets you flow from one UC function to another. Free to collaborate, you can easily move from IM to shared desktops, for example, all while on a conference call. You can see how this elevates customer service to a whole new level.

Then we get to sound quality. From a customer perspective, better sound means better service—and greater satisfaction. VXi headsets, like the Envoy™ UC, have advanced noise canceling, so people hear you, not the noise around you. And many models (including the one-of-a-kind UC ProSet LUX™) have wideband audio, so voices sound clearer and more natural than with traditional handsets and headsets. Together, they mean better communication, fewer misunderstandings and shorter, more productive calls.

For UC, VXi headsets deliver additional advantages. Speech recognition works better, for example, boosting the accuracy of your unified messaging, while reducing the need for time-consuming manual corrections. So it improves communication and collaboration, while saving you time and effort.

VXi headsets are the ideal choice for your UC deployment. Thanks to our partnerships with UC giants like Cisco and Avaya, our products work seamlessly with most popular UC platforms. So whether you’re using Cisco Jabber, Skype for Business or Avaya one-X Communicator, think VXi.

Tags: UC, Unified Communications, UC ProSet LUX, Avaya, Envoy UC, Skype for Business

VXi is On the Road!

Posted on Wed, Jun 03, 2015 @ 09:56 AM

VXi is hitting the road this June, attending industry trade shows from Houston to San Diego.

First stop is Cisco Live (June 7-11) in sunny San Diego! Cisco Live is Cisco’s annual IT and communications conference, and VXi, a Cisco Developer Network Partner, will be spotlighting our full suite of Cisco-compatible UC and wireless solutions. We’ll be at booth 1228, with our interoperable, high-performance solutions for all major Cisco products, from desk phones to PC-based Unified Communications applications. 

From there, we go to Denver for the International Avaya Users Group show, IAUGCONVERGE2015 (June 14-18). 

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In keeping with this year’s conference theme, VXi will be showing Avaya users how our compliance-tested UC solutions are “Powering Global Communications”. As an Avaya DevConnect Technology Partner, VXi’s solutions are proven to work seamlessly with Avaya products—delivering the productivity-boosting sound quality and reliability that VXi is known for. Look for us at booth 1027.

Call Center Week 2015 in Las Vegas is next on our June itinerary. We’ll be at booth 908 with our comprehensive contact center product line, from the best-of-everything CC Pro to the undefeated champion of Unified Communications, the Envoy UC. Visitors to our booth will learn about the dramatic difference their better-sounding headsets can make, and how the proper management of a contact center’s culture can increase the likelihood of business success.

We wind up our road trip in Houston, TX, at the Texas Trucking Show (booth 731). 

It’s our first time at this great event, and we’re looking forward to sharing our latest products—like the award-winning VXi BlueParrott B350-XT—designed with the professional truck driving community. It’s an important opportunity for us to learn from drivers, first hand, so we can keep designing and building products that perform the way they need them to.

If you’re attending any of these events, please be sure to come visit us. We’ll be giving away free product samples at every stop, so make sure VXi is on YOUR itinerary!

Get the full list of VXi's upcoming events

Tags: IAUG, Avaya, Events, B350-XT,, Call Center Week, Cisco Live, trade show,, cisco,, Texas Trucking Show

Five Things You Didn’t Know About the VXi UC ProSet LUX™.

Posted on Wed, Jul 30, 2014 @ 12:00 PM

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The VXi UC ProSet LUX defines state-of-the-art for today’s headsets, with plug-and-play USB convenience, plus an array of features and capabilities that nothing else on the market can touch. Here are just five impressive—and truly beneficial—UC ProSet LUX product attributes you may not be aware of:

1. Industry-leading noise cancelation. According to independent third-party testing, the UC ProSet LUX eliminates NINETY-FIVE PERCENT of background noise! No other competitive headset comes close. What does that level of noise-cancelling effectiveness mean to you? It means you’ll enjoy much more productive conversations (fewer misunderstandings and better communication), as well significantly better performance from any UC application.UC ProSet LUX

2. True Hi-Fi Stereo. With the UC ProSet LUX 5031U+, the binaural (two-speaker) version of the UC ProSet LUX, you get true stereo sound—not just the same monaural signal through both speakers. What does that mean to you? Simply that, when you use your UC ProSet LUX to listen to media (like music, for example), you hear it the way it was intended—spread across the stereo spectrum. So you don’t need a separate set of headphones or earbuds for that purpose. to rock out at your desk while you’re plugging away on spreadsheets!

3. Visual Presence™. The UC ProSet LUX is still the only headset with a built-in LED presence indicator designed around established UC standards. When used with compatible UC systems, the boom-mounted LED glows green when you’re available and red when you’re on a call on in a meeting—putting an end to unwanted interruptions.
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4. Lync compatibility. The UC ProSet LUX was designed for, and is truly plug-n-play (read, no additional software required) optimized with Microsoft® Lync™, enabling you to get the most out of your Lync system. And as the only headset on the market with Visual Presence™ VXI’s proprietary built-in LED presence indicator, the UC ProSet LUX is the only headset that visually announces your status to the world.

5. Full Avaya One-X Integration. Leveraging VXi’s Connect Avaya software, the UC ProSet LUX brings full hardware integration and Visual Presence™ to the Avaya one-X® Communicator. Plus, the UC ProSet LUX is a DevConnect-Tested Solution. For more information about the UC ProSet LUX and Avaya solutions, click here

 

Interested in a consultation or test driving one for your office? See if you qualify here!

Tags: corded headset, UC ProSet, UC, Unified Communications, LED presence indicator, compatibility, UC ProSet LUX, Avaya, Featured, United Communications, Noisy Jobs, noise suppression, productivity, Lync, Microsoft Lync, presence indication, VXi, Headsets, Noise-cancelling technology, Contact Center & Office, contact center, wired headset, contact center headset, noise-canceling, noise cancelling, Office Headsets

You Oughta Be at IAUG

Posted on Thu, Jun 06, 2013 @ 10:24 AM

VXi debuts V150 Wireless Headset and Avaya-ready electronic hook switch at IAUG

 

You’re going to IAUG Converge 2013, aren’t you? After all, it’s THE show for the Avaya user community. This year’s theme is Powering Global Communications, and the focus is on keeping your company connected. So if your company is an Avaya user, and you’re interested in being better connected (who isn’t?), you really ought to be there.

VXi is going. Keeping people—and companies—connected is pretty much what we’re all about. And as an Avaya DevConnect Technology Partner, we’ve got the compliance-tested hands-free solutions that fit perfectly into your Avaya environment, to keep you connected. And competitive.

Here’s a perfect example. This year, we will be premiering our new V150 Wireless Headset System and EHS. Together, they’re the perfect way to stay wirelessly connected at work. The V150 combines 1.9 GHz DECT technology with 64-bit encryption to give you 300 feet of secure, interference-free freedom. With our advanced noise canceling and superior sound quality, the V150 also delivers better audio than your wired handset—even when you’re a football field away from your desk. When you add the optional EHS (Electronic Hook Switch), you can answer and end calls remotely, with the touch of a button. So you can always stay connected, without having to stay at your desk.

The V150 isn’t the only VXi product we’ll be showing. Most of our contact center and office line will be on display—including the new UC ProSet™ LUX, the first headset with a built-in LED presence indicator, designed around UC status standards.

You’ll want to see it—and us—in Orlando, at booth #732!

Tags: LED presence indicator, UC ProSet LUX, electronic hook switch, IAUG, V150, Avaya, VXi, Wireless Headset, noise-canceling, noise cancelling